Compare your customers’ top preferences and priorities by segment

OpinionX is a research tool for measuring what matters most to the customer segments that matter most to you.

 
OpinionX Customer Segmentation Research Tool
 

Measure what customers care about most 🥇

OpinionX has a range of ranking formats you can use to measure what's most important to your customers, colleagues, or community.

Spot their differences in just one click 🔎

Compare how the results change for each of your participant segments using OpinionX's built-in analysis tools.

Dig deeper with advanced analysis tools 📊

Use the Segments Matrix to split different customers apart and the Cluster Map to group similar customers together.

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Being able to segment pain by user type was a huge eye opener. My cofounder Justin is mildly obsessed!

Stella Garber & Justin Gallagher
Founders of Hoop, Former VP Marketing & VP Product at Trello

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76% of customers say segmentation is the most valuable part of OpinionX

Measure what your customers care about 🥇

OpinionX has a range of ranking formats you can use to measure what's most important to your customers, colleagues, or community.

 
 

Spot their differences in just one click 🔎

Compare how the results change for each of your participant segments using OpinionX's built-in filtering and analysis tools.

Dig deeper with advanced analysis tools 📊

Use the Segments Matrix to split different customers apart and the Cluster Map to group similar customers together.

 

Learn more about customer segmentation 📚


Psychographic Segmentation

How to segment customers into groups that think/feel similarly about a topic.

Read This Guide ▹

Needs-Based Segmentation

How to segment customers that share the same unmet needs and pains.

Read This Guide ▹

Customer Problem Stack Ranking

How to measure which problems are your customers’ top priority to solve.

Read This Guide ▹

Powering segmentation for the world’s top brands

Stop letting customers pull you in different directions

Translate their noisy feedback into a visual map that shows each segment’s top pains, preferences, and priorities.

get straight to it, no credit card required :)