Typeform vs OpinionX

Comparing features, limitations, and pricing plans to determine whether Typeform or OpinionX is the better survey tool for your specific project needs.

Summary

Free Version: OpinionX offers unlimited surveys with unlimited participants and questions. Typeform only allows 10 participants per month for your entire account.

Specialism: OpinionX is a survey tool that specializes in ranking people’s preferences/priorities and comparing the differences between groups. Typeform specializes in data-pipeline integrations for no-code products that require embedded forms.

Team Collaboration: A team with 5 users would cost $900/year on Typeform. A team of any size can use OpinionX for free — OpinionX allows unlimited survey creators per workspace with no extra cost per seat.

Support: OpinionX offers instant support via chat to all users (free and paid), with a median response time of under 60 seconds. Typeform does not offer any support to free users.

Everything you need to know about OpinionX

OpinionX is a research tool for ranking people’s preferences and priorities. It offers an unlimited free survey tool and premium segmentation analysis features for understanding the differences between groups of respondents. Whether you want to run a simple ranking poll or a complex customer research study, you’ll find all the features you need on OpinionX.

What do I get on the free version of OpinionX?

The free version of OpinionX has no usage-based limits. You can create unlimited surveys with unlimited questions, engage unlimited participants on each survey, and invite unlimited teammates to your shared workspace that can create surveys of their own — all for free. The premium tiers unlock advanced customizations like conditional branching (”Ask” tier), advanced analysis like customer segmentation (”Analyze” tier), and on-demand expert assistance (”Accelerate” tier).

What is unique or special about OpinionX?

OpinionX is specifically built for ranking things. It comes with a bunch of different ranking formats so that you can understand what problems, ideas, or opinions matter most to any group of people. These ranking formats include pairwise comparison (which breaks your list of options down into a series of head-to-head pair votes) and points allocation (which allocates a set of credits for people to “spend” on the options they prefer most).

Once you’ve ranked people’s preferences, OpinionX’s segmentation features enable you to filter, compare, and map the differences between groups of your participants, like Americans vs Europeans, free users vs paying customers, or senior managers vs individual contributors. This sort of data is invaluable for teams trying to confidently inform their big strategy decisions or prioritize their time and efforts.

Pros and Cons of using OpinionX

OpinionX has a more generous free tier, better analysis features, and many question formats not available on Typeform. It has lightning-fast customer support response times (median first response time in 2023 was 44 seconds), whereas Typeform has no customer support for free users. The only scenario where Typeform outperforms OpinionX is as an integrated form for repeat data collection like event RSVPs, sign-up flows, or quizzes.

How is OpinionX rated?

OpinionX has a 4.5 / 5 star average on G2. Unlike Typeform and other large survey tools, OpinionX hasn’t raised hundreds of millions of dollars in venture capital investment — we’re a small team that cares a lot about supporting our customers and building them the best tool possible. If you don’t believe me, see what our customers had to say about it for themselves.

Everything you need to know about Typeform

Typeform is a popular tool for making forms, which range from gathering feedback and submitting contact details to RSVPing for events and placing ecommerce orders.

Typeform’s unique selling point is its ability to integrate in no-code products. It offers a wide range of integrations with databases, CRMs, and workflow automation tools like Zapier, allowing you to build your own product by plugging Typeform in as your data collection method. With this in mind, Typeform is a great way to collect simple data and send it to other tools in your tech stack. To facilitate this, Typeform offers a developer platform and API marketplace.

Is Typeform completely free?

You can sign up with Typeform for free. The free plan lets you build unlimited forms but with only ten questions per form and ten submissions per month (in total across all of your forms). Limited customization and templates are available, but you can't add a logo without upgrading. Free users also can't accept payments or access live chat support.

Does Typeform offer analysis features?

Typeform does not offer any analysis features. They recommend either exporting your results to Google Sheets and manually analyzing it there, or integrating with a third-party analytics tool where you can perform the research you need. Why is this the case? Typeform is a form builder, not a research tool. If you’re trying to conduct research, pick a research tool like OpinionX that comes with purpose-built analytics functionality.

So, is it worth using Typeform?

Typeform offers a user-friendly form builder with aesthetically pleasing templates. If you’re integrating Typeform into your product for its no-code benefits, then it will be a great tool for your needs! Typeform’s free plan has some heavy limitations and is designed to allow you to test the product, not actually use it meaningfully. To date, Typeform has raised $187 million from investors, which has pushed its focus towards large enterprise customers rather than small teams or solo users.

OpinionX vs Typeform

Our summary

Typeform is one of the best form builders on the market. If you want to embed a form inside your product and integrate it with the rest of your data stack, Typeform’s developer platform is hard to beat. However, Typeform has an almost unusable free tier with heavy limits and it lacks even the most basic analysis features required for conducting survey-based research.

OpinionX has a more generous free survey tool. It is better built for creating surveys and forms that are focused on ranking people’s preferences or priorities. OpinionX’s analysis features help teams to filter, compare and segment their results to better understand the differences between groups, which is a vital requirement for most research teams.