The Full-Stack Researcher

Guides, Case Studies, & Actionable Advice for Mixed-Methods User Research

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Daniel Kyne Daniel Kyne

Four Ways to Avoid Matrix Grid Survey Straightlining (With Examples)

Straightlining appears in survey data for many reasons, including respondents completing the survey perfectly legitimately. Instead, straightlining is often a predictable outcome of poor survey design choices rather than respondent laziness.

I wrote this blog post to correct the record. Below are four distinct types of straightlining you may encounter in surveys (#4 is the one researchers most often overlook).

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Daniel Kyne Daniel Kyne

How To Run An Opportunity Gap Survey (User Research Guide)

Opportunity Gap Surveys identify which discovery research insights have the highest potential for impact by measuring how important each need is to your users and comparing that against how satisfied those same users are with their current solutions. The name comes from this comparison — finding the gap between importance and satisfaction allows you to spot opportunities that are very important to your customers but poorly served today.

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Daniel Kyne Daniel Kyne

Van Westendorp for Pricing Research (Survey Guide)

A Van Westendorp is a survey method used to measure a product’s optimal price. Known specifically as the Van Westendorp Price Sensitivity Meter, or sometimes just VM PSM for short, this survey method shows you how price changes impact your customers’ willingness to pay for your product.

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Daniel Kyne Daniel Kyne

How To Create A Full-Profile Conjoint Analysis Survey

In Full-Profile Conjoint Analysis, a list of fixed profiles is created in advance rather than allowing attribute options to be randomly selected, and the results show which overall profiles were most and least likely to be selected.

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Daniel Kyne Daniel Kyne

How To Conduct A Double Materiality Assessment (Full Guide)

Materiality assessments are not difficult to administer yourself. The various free guides you’ll find on the internet will try to convince you that materiality assessments are complex and time-consuming processes. In reality, these guides purposely exclude any information about how to actually measure materiality so that you’ll be forced to pay them >$100,000/year to conduct these assessments for you.

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Daniel Kyne Daniel Kyne

Competing Values Framework: Methods, Tools, Templates

The Competing Values Framework (CVF) is one of the most popular academic theories for understanding how organizations act. It uses a simple 2x2 matrix to quantitatively map an organization’s culture in a simple yet empirically validated way that allows leaders to plan strategies to change their culture over time.

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Daniel Kyne Daniel Kyne

What is a Contingency Table in Survey Analysis?

Contingency tables compare two or more types of data to see how often they overlap in a matrix table. Learn how they works, what the best tools are, when to use it for your research, and what its advantages are over other survey analysis methods.

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